> For the complete documentation index, see [llms.txt](https://docs.kisrec.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.kisrec.com/administration/settings/email-templates/custom-email-templates.md).
# Custom Email Templates
With custom email templates you can create a list of prewritten email content that can be used to replace the default email template when sending emails from the system.
For example, you may have a standard sales email that you would like all users to use when sending introductory emails to clients.
{% hint style="warning" %}
The Admin Area is only accessible if your user account has been granted the Administrator permission.
{% endhint %}
To get started, navigate to **Admin->Settings** then select the **Custom** Tab.
Admin Settings Custom Email Templates
Press thebutton to display the custom email template dialog.
Add Email Template Dialog
Compose the email then press thebutton.
{% hint style="info" %}
The items surrounded with **\[%.....%]** are place holders, also known as merge fields.
These items will be replaced with your agency and users information when sending the email.
{% endhint %}
### Place Holders
You can use the following place holders in your email content.
| Placeholder | Description |
| --------------------------- | ---------------------------------------------- |
| \[%FULL\_NAME%] | Full name of the email recipient |
| \[%FIRST\_NAME%] | First name of the email recipient |
| \[%USER\_EMAIL%] | The user's email address |
| \[%USER\_NAME%] | The full name of the user sending the email |
| \[%USER\_JOB\_TITLE%] | The job title of the user sending the email |
| \[%USER\_PHONE%] | The phone number of the user sending the email |
| \[%AGENCY\_NAME%] | Your agency company name. |
| \[%AGENCY\_PHONE%] | Your agency main phone number |
| \[%AGENCY\_LOGO%] | Your agency logo image |
| \[%USER\_EMAIL\_SIGNATURE%] | The users email signature |
### Usage
You can select an email template to use when sending an email from the system.
Send Email Dialog - Use Custom Template
Press the to choose a template.
Select Custom Email Template Dialog
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