Send Email Using a Microsoft Office or Google Workspace Account
Last updated
Last updated
As an alternative to sending email using our SMTP email service, you can optionally send email using a Microsoft Office or Google Workspace Account.
There are some important limitations to note if you use a Microsoft or Google account.
Both providers have quotas and usage limits. Please read the Google Quotas & Limits or the Microsoft Office Online Limits.
Email Delivery, Bounce and Open reports will not be available in your KISREC email logs.
A connected account can not be used to send scheduled emails. Scheduled emails will continue to be sent using our SMTP email service.
You must use an account that has the same email address as the one you use to login to KISREC.
The send rate limits that have been imposed by both providers means that KISREC can only send 1 email every 2 seconds. This is important to note when you are sending a batch email as it may take some time to complete.
As an example, if you are sending 100 emails, it could take up to 4 minutes to complete.
If you prefer not to wait when sending batch emails, simply sign out of your connected account and KISREC will send your batch email using our SMTP email service.
If you are using Microsoft Office 365 / Business you need to ensure you have added your website domain as the default custom domain in the Microsoft Admin Centre.
Please follow the instructions in the following Microsoft help documentation.
Just before you send an email you will have the option to connect your account.
Only one of the Sign In buttons will be shown. If both the Microsoft and Google Sign In buttons are missing, please get in touch to have one enabled on your KISREC account.
Once you have successfully authenticated your account and given KISREC permission to use your account to send emails, KISREC will then use it when you send an email instead of our SMTP email service.
Your emails will continue to be logged in KISREC as normal and they will also appear in the Sent folder in your email client such as Outlook or Gmail.
If at anytime you wish to revert back to using our SMTP email service, simply sign out of your connected account.
