# Send Email Using a Microsoft Office or Google Workspace Account

As an alternative to sending email using our SMTP email service, you can optionally send email using a Microsoft Office or Google Workspace Account.&#x20;

There are some important limitations to note if you use a Microsoft or Google account.

* Both providers have quotas and usage limits. Please read the [Google Quotas & Limits](https://developers.google.com/apps-script/guides/services/quotas) or the [Microsoft Office Online Limits](https://learn.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-limits#sending-limits-1).
* Email Delivery, Bounce and Open reports will not be available in your KISREC email logs.
* You must use an account that has the same email address as the one you use to login to KISREC.

The send rate limits that have been imposed by both providers means that KISREC can only send **1 email every 2 seconds**.&#x20;

### How to connect your Microsoft Office or Google Workspace Account

{% hint style="warning" %}
If you are using Microsoft Office 365 / Business you need to ensure you have added your website domain as the default custom domain in the [Microsoft Admin Centre](https://admin.microsoft.com/).

Please follow the instructions in the following Microsoft help documentation.

<https://learn.microsoft.com/en-us/microsoft-365/admin/setup/add-domain?view=o365-worldwide#add-a-domain>
{% endhint %}

Just before you send an email you will have the option to connect your account.&#x20;

<figure><img src="https://1771634726-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4iyyoX6EJroqwfH056WE%2Fuploads%2F4Tx3tfJaMBwBeHUVUjIt%2Fimage.png?alt=media&#x26;token=5b5d8a5b-e5ef-468b-8386-0aea888a458c" alt=""><figcaption><p>Sign In</p></figcaption></figure>

{% hint style="info" %}
Only one of the **Sign In** buttons will be shown. If both the Microsoft and Google Sign In buttons are missing, please get in touch to have one enabled on your KISREC account.
{% endhint %}

Once you have successfully authenticated your account and given KISREC permission to use your account to send emails, KISREC will then use it when you send an email instead of our SMTP email service.

<figure><img src="https://1771634726-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4iyyoX6EJroqwfH056WE%2Fuploads%2F2GdlKjVRe78yEaFKN5IW%2Fimage.png?alt=media&#x26;token=fef5af93-4967-494b-a3f2-3c3acdf038ce" alt=""><figcaption><p>Google Workspace Connected</p></figcaption></figure>

Your emails will continue to be logged in KISREC as normal and they will also appear in the Sent folder in your email client such as Outlook or Gmail.

{% hint style="info" %}
If at anytime you wish to revert back to using our SMTP email service, simply sign out of your connected account.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
